Vive! Health - a system that sets new standards
Vive! Health offers simplified electronic stock ordering helping to control and manage stock at unit level. Supported by a nationwide logistics operation, purpose designed freezers store the meals efficiently and hold optimum stock levels. Tailored on a unit by unit basis, this process minimises the cost of stock held at unit level and at the same time ensures that every patient's primary meal choice is delivered.
Patient meal orders can be collated electronically via Patient Line style terminals or through hand held PDA's or simply manually with pen and paper. The menus remain at the bedside so that patients can plan their own meals. This eliminates the cost of menu printing and costly menu card reading devices.
At the point of service the Vive! Health meal system utilises purpose designed Panasonic microwave ovens ensuring that meals are regenerated to the optimum temperature and quality. Every effort is made to remove complexity and ensure that the minimum activity is required to deliver fresh and tasty meals. Tillery Valley provides hands on support for client staff at mobilisation and thorough training to ensure the food service operation is delivered effectively.
Each client site is individually assessed and a training and support package is tailored to meet the needs of the local work force. This includes operational and food handling procedures in the form of a universally understood pictorial guide to the handling, presentation and service of the meals.
Vive! Health patient benefits
- Readily available - able to service meals on demand, 24 hours a day
- Consistent quality
- Hot meals served piping hot
- Patients choose just before meal service
- Favourite choices can be repeated - allowing patients to choose their own personal menu
- Wide daily choice
- Consistent and attractive meal presentation
- New products already developed to alleviate menu fatigue - enabling seasonal menu rotation
- Primary choice always available
- Independent study of relative meal intake with this style of food service showed that intake increased by an average of 37%
Vive! Health client benefits
- Extended frozen shelf life increases food service opportunities and helps eliminate un-served food wastage
- Quick, easy and space efficient - offering effective stock management and reducing the cost of stock
- Frozen meals mean fewer deliveries to site and fewer suppliers means a significantly improved carbon footprint
- One Stop Shop - enables the operation to significantly reduce the number of traded invoices
- No hidden raw material costs - predictable, visible and easily controlled
- Reduced cost of detergents and crockery replacement
- Significantly reduced capital equipment cost - whole life costs are reduced
- Nutrition delivery of key protein and calories underpinned with technical information
- Food safe - all frozen meals are positively released to ensure optimum safety
- Can be used as either the core meal offer or as an alternative to a hostess service in those environments where the extra control and flexibility of a frozen individual meal would be desirable
